Client Lifetime Value
More visits. More value.
Every single patient.
Zoneee's loyalty, referral and re-engagement tools work together to multiply the lifetime value of every patient — automatically.
Average patient lifetime value Live clinic data
£2k £1.5k £1k £500 £0
£420
£560
£820
£1,240
£1,890
With Zoneee ✦
No tools
Booking
only
+Reminders
+Referrals
Full
Zoneee
Without Zoneee £420 avg patient LTV
With Full Zoneee £1,890 avg patient LTV ↑ 4.5× increase
Extra per patient +£1,470 lifetime uplift
How Zoneee builds lifetime value
Frictionless booking Patients book instantly 24/7. Less friction = more appointments completed. +28% show-up rate
Loyalty & rewards Points, perks and milestones keep patients motivated to continue care. +3× visit frequency
AI Call Back re-engagement Lapsed patients automatically called and re-booked before they're lost. 42% return rate
Referral engine Happy patients become advocates — automatically asked at the right moment. 3× referral growth
Compounding LTV Each tool multiplies the last — turning a one-time patient into a long-term relationship worth thousands. 4.5× lifetime value
4.5× Lifetime value increase avg across clinics
£1,470 Extra revenue per patient vs no automation
0% Patient retention rate ↑ from industry avg 45%
More referrals generated per clinic per month
Start growing patient lifetime value today
Turn every patient into a long-term relationship.
3-month free trial. No contracts. Free migration from any platform.
Zoneee Retention Engine
The system that built a
£5 million clinic.
Now available to every chiropractor.
Dr Roy (DC) used this exact retention framework across his 5 clinics to reach £5m annual turnover. Zoneee automates every part of it — so any clinic can run the same system from day one.
Built by a chiropractor who actually did it Dr Roy (DC) — 20+ years experience, 5 active clinics, same retention framework running in every one
£5M+ Annual turnover
The Retention Flywheel — self-reinforcing growth
📣 📋 📞 🔗 Retention Engine by Zoneee ATTRACT ONBOARD RETAIN RE-ENGAGE REFER
1
📣 Attract — Smart lead conversion Digital ads, referral offers and social content funnel new patients in. Automated DMs convert followers into booked appointments within minutes. New patient offer · £49 consult
2
📋 Onboard — Frictionless first visit Auto-sent intake forms, reminders and care plan presentations before the patient even arrives. First impressions set the stage for long-term retention. +28% completion rate
3
⭐ Retain — Loyalty & health plans Direct debit health plans lock in recurring revenue. Loyalty points, milestone rewards and progress tracking keep patients motivated to complete their care. 89% retention rate
4
📞 Re-engage — AI Call Backs Patients who drop off are automatically called by the AI agent. Lapsed, incomplete bookings and cold contacts re-entered into the engine without any manual effort. 42% re-booking rate
5
🔗 Refer — Compounding growth Happy patients automatically asked for referrals at the perfect moment. Each referred patient enters the engine and multiplies the effect — creating self-sustaining growth. 3× referral growth
£0 Annual turnover achieved Life Chiropractic, 5 clinics
0% Patient retention rate ↑ from industry avg 45%
Referral increase avg per clinic using Zoneee
0% Admin time reduced more time with patients
The retention journey — what happens after every new patient
Day 0 New patient books online, intake form auto-sent Booked
Week 1 Care plan presented, health plan offered, loyalty activated Onboarded
Month 1–3 Regular visits, rewards earned, referral request sent Retained
If lapsed AI agent calls within 48hrs to re-book automatically Re-engaged
Ongoing Referrals bring new patients who restart the cycle Compounding
Install the same system in your clinic
The £5M retention framework
— now in every Zoneee clinic.
3-month free trial. No contracts. Free migration. Set up in days, not months.
Introducing AI Call Backs ✦ New
Never miss a patient
again.
Zoneee's AI Call Back agent automatically calls patients who drop off — incomplete bookings, lapsed care, re-engagement — handled 24/7 without lifting a finger.
0% Callback answer rate ↑ vs manual follow-up
0% Lapsed patients returned ↑ avg per clinic/month
24/7 Always on, always calling No staff needed
AI Call Back — Active Session
Live call in progress
ST
🤖
Sarah Thompson 07700 900 142 · Started booking 3 days ago
Incomplete booking — initial consult
0:42 Duration ● Connected
Live transcript
AI"Hi Sarah, I'm calling from Life Chiropractic. I noticed you started booking — would you like to confirm a time that works for you?"
Sarah"Oh yes, sorry I got distracted. I was looking at Monday morning if possible?"
AI"Perfect — I have Monday at 9:00am or 10:30am available. Which works best?"
Sarah"9am would be great, thank you!"
Upcoming callbacks today — 8 queued
JH
James HarrisLeft booking halfway · 5 days ago
Incomplete booking
EP
Emma PearceLast visit 6 weeks ago · care plan ended
Re-engagement
MK
Mike KnowlesRe-booked this morning · 3 sessions
✓ Booked
Incomplete bookings
Patient started but didn't finish? The AI calls within hours to pick up right where they left off.
Lapsed patients
Patients who stopped care get a warm, personalised call at the right moment to bring them back.
Re-engagement
Smart timing triggers calls based on care history — reaching patients before they forget about you.
Always compliant
Natural, warm conversation — fully scripted to your clinic's voice, GDPR-compliant, every time.
Ready to never miss a patient again?
Turn missed patients into
booked appointments.
No contracts. Free migration. Set up in minutes.
Built by Chiropractors, for Chiropractors
One platform.
Total control
of your clinic.
Zoneee streamlines bookings, referrals, patient management and admin — so you can stay in the zone and focus on what actually matters.
0%Admin reduced
More referrals
0 moFree trial
Referrals this week+12 new · 3× growth
zoneee.software — Dr Roy Wright
Live
8Today's appts
93%Admin saved
89%Retention
Referrals
Weekly schedule14–18 Apr
Mon
Tue
Wed
Thu
Fri
09:00
Sarah T.Initial consult
Mike H.Follow-up
James P.X-ray review
10:30
Emma R.Adjustment
Lisa N.New patient
David W.Wellness
Automation activity
Sarah T. intake form auto-sent & completed2m ago
Reminder sent to 3 patients for tomorrow14m ago
New referral from Mark Y. — Emma R. booked1h ago
JK
Dr Jess Kenney"Tripled referrals since switching" ⭐⭐⭐⭐⭐
Innovation at every stage
The complete patient journey
From first referral to long-term loyalty — Zoneee handles every touchpoint automatically.
1
Referral program
Automated referral requests sent at the perfect moment with the right incentive.
+14Referrals this month
2
Advanced booking
Your clinic open 24/7. Patients book, amend or cancel in seconds from the app.
Sarah T. — 09:00 MonConfirmed
James P. — 11:00 WedPending
3
Automated intake
Digital forms sent automatically. Patient arrives ready — zero paperwork.
Medical history
Consent form
4
Loyalty system
Set rewards once. Patients stay engaged and keep coming back automatically.
240 pts Sarah T. — next reward at 300
5
Intelligent reporting
Know what's coming before it happens. Full clinic insight at a glance.
89%
Retention rate+12% vs last quarter
VS
Without Zoneee
Hours lost to admin.
Every. Single. Day.
Manual appointment bookingPhone calls, emails, back-and-forth rescheduling
2h/day
Paper intake formsPrinted, filled at reception, manually filed away
45m/day
Manual reminder callsChasing every patient for upcoming appointments
1h/day
No referral systemWord of mouth only — unpredictable and untracked
Missed
Scattered reportingSpreadsheets, guesswork, no real-time insight
Hours
Manual payment chasingInvoices, follow-ups, awkward conversations
30m/day
Time lost to admin per week
~25 hrs
With Zoneee
Get back your time.
Focus on patients.
Online booking 24/7Patients self-book from the app — instant confirmation
Auto
Digital intake formsSent, completed & filed before the patient arrives
0 mins
Smart automated remindersSMS & app push — zero no-shows, zero effort
Auto
Built-in referral engine3× more referrals — triggered automatically at the right time
3× growth
Intelligent reportingReal-time dashboards — know what's coming before it happens
Live
Integrated direct debitPatients on regular plans — predictable recurring revenue
Seamless
Admin time saved with Zoneee
93% saved
Don't just take our word for it
Chiropractors are growing faster with Zoneee
"
"Since switching from Practice Hub I've tripled my client referrals with the Zoneee referral system."
3× Referrals
MY
Dr Mark Yacoub (DC)Clinic Owner, Family Chiropractic
"
"Our client retention has tripled since swapping over to Zoneee from Cliniko. I wish I'd done it sooner."
3× Retention
JK
Dr Jess Kenney (DC)Clinic Owner, Function Chiropractic
"
"I now have complete clarity over my marketing spend and results since moving from Practice Hub to Zoneee."
Full clarity
JW
Dr Joe Williams (DC)Clinic Owner, Staplehurst Chiropractic
0%Admin time reduced
0×More referrals
0 moFree trial period
No contractsFree migration included